Shipping policy
Shipping Policy
Thank you for shopping at Trendra. Below are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, including a tracking number.
2. Estimated Shipping Times
We work with global fulfillment partners to offer you the best products. Delivery times depend on your location:
United States & Canada: 7 – 15 business days
United Kingdom & Europe: 7 – 14 business days
Australia & New Zealand: 8 – 16 business days
Rest of the World: 10 – 20 business days
Please note: Estimated delivery times are subject to potential delays caused by high order volumes, customs clearance, or postal service delays.
3. Shipping Rates
Standard Shipping: Calculated at checkout (or Free on eligible orders).
Free shipping promotions will be applied automatically at checkout when available.
4. Tracking Your Order
Once your order ships, you will receive an email containing your tracking number and tracking link.
Please allow 48–72 hours for tracking information to update with the carrier.
5. Customs, Duties, and Taxes
Trendra is not responsible for any customs fees or import taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
6. Damaged or Lost Items
If your package arrives damaged or is lost in transit, please contact us immediately with your order number and photos of the damaged item so we can arrange a replacement or refund.
7. Contact Us
If you have any questions regarding your shipment, reach out to us at:
Email: support@trendira.shop